Delivery and Returns
Delivery:
I aim to dispatch your items within 1-7 working days of your order being placed. This period may change during peak times. If you have an urgent enquiry, do get in touch before placing your order and we can discuss express options.
Dispatch times for made to order items may be longer.
Delivery Times:
Standard UK Delivery
Items will be shipped via Royal Mail Tracked 48. You will receive your tracking number once the item has been shipped.
Standard International Delivery
Items will be shipped via Royal Mail Tracked International Service. You will receive your tracking number once the item has been shipped. Delivery times vary
Please note once your item has been dispatched it is in the hands of Royal Mail.
Returns
I hope you are completely happy with your purchase but if you are not satisfied and would like to talk about returns, please get in touch via email soultidesilver@gmail.com and we can discuss the issue and come to an agreement on how best to address it.
Items will not be considered if they have been worn.